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A Shopify store that keeps converting, month after month.
Slow apps, checkout friction and a theme nobody dares to touch quietly cost you sales. We run the store with you month to month and fix the leaks.
Most shoppers who add to cart don't buy.
Some were only browsing. Many leave because a page is slow, they're forced to create an account, or they don't trust the checkout. That part is fixable.
70.22%
average online cart abandonment rate
Source: Baymard Institute, 202535.26%
conversion gain available from better checkout design
Source: Baymard Institute, 2025+8.4%
retail conversions from a 0.1s faster mobile site
Source: web.dev, 2020
What you get.
A monthly plan with a set number of hours, spent on whatever will move revenue most that month.
Outcome 01 of 06
A theme your team can edit
Custom sections and templates on Online Store 2.0, so you can launch pages without a developer.
What’s included
- Reusable sections for campaigns and landing pages
- Templates for products and collections
- A short guide for your team
- Theme code kept clean and versioned
How you’ll know it’s working
Your team launches a campaign page in an afternoon, without opening a ticket.
Outcome 02 of 06
Fewer apps, lower bills
We list every app with its cost and page weight, then cut what you don't need.
What’s included
- A full app audit with monthly costs
- Unused apps removed cleanly, scripts and all
- Simple features moved into theme code
- Recommendations for the apps worth keeping
How you’ll know it’s working
Lower monthly app bills and lighter, faster pages.
Outcome 03 of 06
Pages that load fast on a phone
Images, scripts and theme code tuned against Core Web Vitals and re-checked every month.
What’s included
- Images resized and served in modern formats
- Scripts deferred or removed
- Theme code trimmed
- Speed measured on real visitors, not just in the lab
How you’ll know it’s working
Core Web Vitals for your key templates, measured and improving month on month.
Outcome 04 of 06
A checkout that keeps buyers
We remove the reasons people leave at checkout and test the changes against your own orders.
What’s included
- Guest checkout and fewer steps
- Trust signals, delivery costs and returns shown early
- Checkout extensions where they help
- Changes tested against your order data
How you’ll know it’s working
A higher share of carts turning into orders.
Outcome 05 of 06
Orders and stock that stay in sync
Shopify connected to your ERP, warehouse, accounting, email and review platforms.
What’s included
- Order and inventory sync
- Accounting and payouts reconciled automatically
- Email and review platforms connected
- Alerts when a sync fails
How you’ll know it’s working
No overselling, no re-keying, and no surprises at month-end.
Outcome 06 of 06
A team that already knows your store
Launches, sale set-ups, bug fixes and "can we just" requests, handled without a new briefing every time.
What’s included
- Product launches and sale set-ups
- Same-day help for anything affecting sales
- Bug fixes and small changes
- Hours reported every month, never silently lost
How you’ll know it’s working
Changes go live quickly, done by people who know your store.
How the first month runs.
We audit first, so the hours go where they'll earn the most.
- 01
Store audit
Speed, apps, theme code, checkout and analytics, checked against your sales data.
You get
A prioritised fix list with the expected impact of each.
- 02
Quick wins
The fixes that cost little and pay back fast: app clean-up, image and script loading, checkout friction.
You get
Improvements live in your store, not just on a list.
- 03
Monthly roadmap
Tests to run, features to build and campaigns to support, agreed with you.
You get
A short written plan for the month.
- 04
Report and repeat
We measure what changed and pick the next priorities.
You get
A plain-language report on conversion, speed and work done.
Is this right for you?
A good fit if
- You sell on Shopify or Shopify Plus and have no in-house developer
- Your store has slowed down as apps have piled up
- Traffic is steady but the conversion rate isn't moving
- You want one team that knows your store, not a new freelancer each time
Not what we do
- One-off fixes with no plan to keep improving
- Stores not on Shopify; we focus on one platform and know it well
- Paid ads management on its own; we fix what the ads land on
Questions we get asked.
What does a monthly plan include?
A set number of hours each month, used on whatever moves revenue most: development, speed, checkout work, integrations or support. Unused hours are reported, never silently lost, and you can change the plan as your needs change.
Do you work with Shopify Plus?
Yes. We work on both Shopify and Shopify Plus, including checkout extensions, Shopify Functions and B2B features on Plus.
Can you speed up our store without changing the theme?
Usually, yes. Most slow stores are slow because of apps and unoptimised images, not the theme itself. We measure first, and only suggest a theme rebuild if the numbers say it's needed.
Will you migrate us to Shopify?
Yes, from WooCommerce, Magento and other platforms, with products, customers, order history and URL redirects carried over so you keep your search rankings.
Is there a lock-in period?
No. Plans run month to month. The store, theme code and app accounts are all yours, so you can leave whenever you like.
How quickly do you respond to problems?
Same business day for anything affecting sales, such as a broken checkout or a failed integration. Planned work is scheduled on your monthly roadmap.
Also from ZENNEX
Custom software
Portals, integrations and automation for the work off-the-shelf software can't handle.
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Sources
- Cart Abandonment Rate Statistics (50 studies) · Baymard Institute, 2025
- Milliseconds Make Millions (Google, 55 and Deloitte; 37 brands, 30 million+ sessions) · web.dev, 2020
- Web Vitals · web.dev (Google), 2024
Get a second opinion on your store.
Send us your store URL. We'll look at speed, apps and checkout, and tell you where we'd start.
Or call +65 9861 0083 during Singapore business hours.